How do I book a party?
Select your preferred party package and contact us to check availability. Your party date is not secured until the required non-refundable retainer has been received.
How far in advance can I book?
Our books are open up to one year in advance. We recommend booking early to secure your preferred date and time.
How do I secure my party date?
Your date is officially secured once your required non-refundable retainer has been received.
Is the retainer refundable?
No. All retainers are non-refundable and are required to reserve your date.
Do you offer payment arrangements?
Payment arrangements may be available. Please book a consultation or call us before booking if you have questions about available payment arrangements.
What is included in the party packages?
All packages include the same spa services. Pricing differences are based solely on the party size/package capacity selected.
Is there a minimum or maximum number of guests?
Each package is designed for a specific number of party guests. Please select the package that best accommodates your expected party size.
When do I need to provide my final guest count?
You have until 7 days before your party to make changes to your selected package or guest count. After that time, your selected party package/count is final.
What if fewer guests attend than expected?
Pricing does not decrease if fewer guests attend. You are reserving a party package and its capacity rather than paying per child.
Can I make changes after booking?
Yes. Changes to your package or guest count can be made up to 7 days before your scheduled party. After that point, your selection is final.
What happens if I need to cancel or reschedule?
Retainers are non-refundable. Eligible parties may be rescheduled according to our rescheduling policy and availability within one year.
What happens if the party must be canceled because of severe weather or mechanical issues?
If Polished & Pampered Mobile Spa must cancel due to severe weather, mechanical issues or another qualifying circumstance, we will work with you on an acceptable rescheduled date or applicable refund.
What areas do you serve?
We primarily serve the Shreveport-Bossier area and surrounding communities. We do not offer long-distance travel. Additional travel charges may apply depending on your location.
